National Emergency Operations and Customer Service
During this time of uncertainty, we understand that many of you still need to order signage. Please read below regarding lead times & customer service access:
Our customer service agents are working from home at this time. The best method to contact us will be via email at firstname.lastname@example.org. While we do have the phones forwarded during business hours, we will have limited agents available to answer the phone lines. For faster service, please email us with your inquires.
We are currently running at half capacity in our production area to protect our employees and to practice social distancing. Our current lead times are 1-2 business days, but this will fluctuate with the number of incoming orders. For your protection, the staff members making your signs will be self isolated at the shop and will not have outside contact during this time. If you select UPS Next Day Air or USPS Express Mail shipping, your order will get priority and go out within the 1 business day lead time. We will be putting orders that select one of these shipping options ahead of others.
If there are any changes, we will post updates here, as needed.
Updated 3/22/2020 12:30 pm