Find answers about our custom magnetic signs, production times, shipping, file uploads, materials, installation, warranty, and care.
Product Quality & Materials
Q: How long do magnetic car door signs last?
A: With proper care and cleaning, you can expect 3–5 years of outdoor use.
Q: Are your vehicle magnets made from one solid sheet?
A: Yes. Our magnetic signs are made from .030 mil thick USA-made magnetic sheeting with strong 14 poles per square inch for long-lasting adhesion.
Q: Do you round the corners of your signs?
A: Yes. Rounded corners reduce wind resistance and prevent edge curling, helping your sign stay securely attached.
Q: Are your materials made in the USA?
A: Yes! All magnetic sheeting and production materials are sourced and manufactured in the USA at our facility in French Lick, Indiana.
Q: Do you offer a warranty?
A: Yes. Our magnetic signs are backed by a 1-year warranty against fading, peeling, and cracking. Magnetic sheeting is rated for up to 3 years under normal use.
Shipping & Production
Q: Where do you ship?
A: We ship within the continental USA (lower 48 states).
Q: What shipping options do you offer?
A:
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$5 Flat Rate Shipping on orders under $20
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Free Shipping on orders over $20
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Expedited Shipping options available at checkout (Next Day, 2nd Day, 3-Day Select, USPS Priority Mail)
Q: How long does it take to ship my order?
A:
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Stock products: Ship within 1 business day.
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Custom orders: Ship in 1–3 business days (3–5 days during peak seasons).
Q: Can you blind drop ship?
A: Yes. We offer blind drop shipping services for resellers and print brokers.
Q: What carriers do you use?
A: We ship via UPS, USPS First Class, USPS Priority Mail, and FedEx as needed.
File Upload & Artwork Specs
Q: What file types do you accept?
A: We accept most common graphic design file formats: AI, EPS, PDF, PSD, DOCX, JPEG, PNG, TIFF, GIF, CDR.
Q: What is the preferred file format?
A: Preferred formats are AI, EPS, PDF, or PSD.
Q: What resolution is required?
A: Artwork should be:
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300 dpi at half size OR
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150 dpi at full size OR
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Vector format
Q: What file size can I upload?
A: Files up to 100MB can be uploaded.
Q: Do you offer FTP file upload?
A: Yes. FTP access is available upon request for large files.
Q: Information when using AI generated artwork. Do you accept AI generated images?
A: Yes. We gladly accept AI-generated artwork; however, please note that many AI-generated images are created at low resolution and are not suitable for large-format printing.
If your uploaded image is pixelated, blurry, or lacks sufficient resolution for scaling, we will notify you. In such cases, a minimum artwork cleanup fee of $45 may apply to prepare the file for print.
To avoid delays and additional charges:
  •   Submit high-resolution files (preferably vector formats like .AI, .EPS, or high-quality .PDFs).
  •   Raster images (JPEG, PNG, etc.) should be at least 300 DPI at full print size.
By uploading your file, you acknowledge that additional charges may apply if your artwork does not meet print-ready standards.
Questions? Contact us before submitting. We’re happy to help!
Installation & Care
Q: How do I install my magnetic signs?
A: Apply to a clean, dry, flat steel surface. Avoid applying over trim or door molding. A care and cleaning guide is included with every order.
Q: How do I maintain my vehicle magnets?
A:
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Remove and clean magnets at least twice a week.
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Clean with mild soap and soft cloth.
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Avoid harsh chemicals.
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Always store magnets flat when not in use.
Warranty & Return Policy
Q: What does the warranty cover?
A: Our signs are warrantied against fading, peeling, and cracking for 1 year.Â
Q: Are theft or fly-offs covered?
A: No. Theft or loss from improper installation is not covered. If loss occurs, you may qualify for a 10% reorder discount.
Company Information
Q: Where are you located?
A: Our production and customer service center is located in McCordsville Indiana, USA.
Q: Why should I choose your company?
A: We offer high-quality USA-made magnetic signs, fast turnaround, competitive pricing, and excellent customer service.
Q: Why are your prices lower than others?
A: We manufacture in-house and work directly with raw material suppliers, which allows us to pass cost savings directly to our customers.
Q: Is a magnetic sign a good advertising option for small businesses?
A: Yes! Magnetic signs are an affordable way to promote your business everywhere you drive or park. A single parked car can reach up to 1,200 views per hour in high-traffic areas.
