Find answers about our custom magnetic signs, production times, shipping, file uploads, materials, installation, warranty, and care.
Product Quality & Materials
Q: How long do magnetic car door signs last?
A: With proper care and cleaning, you can expect 3–5 years of outdoor use.
Q: Are your vehicle magnets made from one solid sheet?
A: Yes. Our magnetic signs are made from .030 mil thick USA-made magnetic sheeting with strong 14 poles per square inch for long-lasting adhesion.
Q: Do you round the corners of your signs?
A: Yes. Rounded corners reduce wind resistance and prevent edge curling, helping your sign stay securely attached.
Q: Are your materials made in the USA?
A: Yes! All magnetic sheeting and production materials are sourced and manufactured in the USA at our facility in French Lick, Indiana.
Q: Do you offer a warranty?
A: Yes. Our magnetic signs are backed by a 1-year warranty against fading, peeling, and cracking. Magnetic sheeting is rated for up to 3 years under normal use.
Shipping & Production
Q: Where do you ship?
A: We ship within the continental USA (lower 48 states).
Q: What shipping options do you offer?
A:
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$5 Flat Rate Shipping on orders under $20
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Free Shipping on orders over $20
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Expedited Shipping options available at checkout (Next Day, 2nd Day, 3-Day Select, USPS Priority Mail)
Q: How long does it take to ship my order?
A:
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Stock products: Ship within 1 business day.
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Custom orders: Ship in 1–3 business days (3–5 days during peak seasons).
Q: Can you blind drop ship?
A: Yes. We offer blind drop shipping services for resellers and print brokers.
Q: What carriers do you use?
A: We ship via UPS, USPS First Class, USPS Priority Mail, and FedEx as needed.
File Upload & Artwork Specs
Q: What file types do you accept?
A: We accept most common graphic design file formats: AI, EPS, PDF, PSD, DOCX, JPEG, PNG, TIFF, GIF, CDR.
Q: What is the preferred file format?
A: Preferred formats are AI, EPS, PDF, or PSD.
Q: What resolution is required?
A: Artwork should be:
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300 dpi at half size OR
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150 dpi at full size OR
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Vector format
Q: What file size can I upload?
A: Files up to 100MB can be uploaded.
Q: Do you offer FTP file upload?
A: Yes. FTP access is available upon request for large files.
Installation & Care
Q: How do I install my magnetic signs?
A: Apply to a clean, dry, flat steel surface. Avoid applying over trim or door molding. A care and cleaning guide is included with every order.
Q: How do I maintain my vehicle magnets?
A:
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Remove and clean magnets at least twice a week.
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Clean with mild soap and soft cloth.
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Avoid harsh chemicals.
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Always store magnets flat when not in use.
Warranty & Return Policy
Q: What does the warranty cover?
A: Our signs are warrantied against fading, peeling, and cracking for 1 year.Â
Q: Are theft or fly-offs covered?
A: No. Theft or loss from improper installation is not covered. If loss occurs, you may qualify for a 10% reorder discount.
Company Information
Q: Where are you located?
A: Our production and customer service center is located in McCordsville Indiana, USA.
Q: Why should I choose your company?
A: We offer high-quality USA-made magnetic signs, fast turnaround, competitive pricing, and excellent customer service.
Q: Why are your prices lower than others?
A: We manufacture in-house and work directly with raw material suppliers, which allows us to pass cost savings directly to our customers.
Q: Is a magnetic sign a good advertising option for small businesses?
A: Yes! Magnetic signs are an affordable way to promote your business everywhere you drive or park. A single parked car can reach up to 1,200 views per hour in high-traffic areas.